FAQs

Delivery Information

What does it cost?

The cost of freight and handling on most of our orders depends on the total value of the order excluding bulky items.

Freight Charge
North Island*
Freight Charge
South Island*
5.00 10.00

* A surcharge of $6.00 applies to all deliveries to a Rural Delivery address.
* A surcharge of $14.00 applies to all deliveries to a Waiheke Island address.
* Freight free on orders over $200.00, not including freight (only on clearance shop).

 

What about the big and heavy stuff?

Throughout the website, some items are marked with a  .  These items are usually large or bulky items and attract an additional Freight and Handling Charge. Please contact us for more information – info@sportsspec.co.nz

 

When will I get it?

Orders are usually dispatched within 24 hours. See map for approximate transit times. Please allow an additional week on top of the below time frames for rural deliveries.

*Time frames specified are for metro areas only

 

Who brings it?

Most orders will be delivered by courier. Delivery times are usually Monday to Friday (excluding Public Holidays) between 7.00am – 5pm. A signature is normally required for delivery although you may choose to give us an “Authority to Leave”. Please advise us of any special delivery instructions as you place your order. We cannot deliver to Post office boxes.

 

What if I want to pick up the goods?

Sorry, we do not offer a pick up option.

 

Is it in Stock?

Simply search on the product code and you can see if it is in stock.

 

Who do I email if I want to know more?

sales@sportsspec.co.nz

 

Do our prices include GST?

Yes.